Mood Clothings ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using Mood Clothings.shop you agree to the practices described here.
1. Information we collect
- Account data: name, email, phone number, shipping and billing addresses.
- Order data: items purchased, order value, delivery preferences.
- Payment data: processed securely by Paypal we never store your full card number.
- Usage data: pages viewed, products browsed, device and browser information.
2. How we use your information
We use your information to:
- Process orders, deliveries, returns, and refunds.
- Provide customer support and respond to enquiries.
- Personalise your shopping experience and product recommendations.
- Send transactional and, with your consent, marketing communications.
- Detect and prevent fraud, and comply with legal obligations.
3. Sharing your information
We only share personal data with service providers who help us run the store payment processors, shipping carriers, email tools, and analytics providers under strict confidentiality agreements. We do not sell your personal data.
4. Cookies
We use essential cookies to power core site features (cart, wishlist, session) and optional analytics cookies to improve the experience. You can manage cookies through your browser settings.
5. Data retention
We retain your data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your rights
You may request access, correction, or deletion of your personal data, or object to certain processing. Contact us at info@moodclothings.com.
7. Security
We use industry-standard safeguards including TLS encryption, tokenised payments, and access controls. No system is completely secure please use a strong, unique password for your account.
8. Changes to this policy
We may update this policy from time to time. Material changes will be posted here with a new "Last updated" date.
9. Contact
Questions? Email info@moodclothings.com or write to Mood Clothings, 48 Ogunlana Drive, Surulere, Lagos, Nigeria.